Basic Troubleshooting
Troubleshooting is the process of identifying and fixing common computer issues.
Common Issues and Solutions
- Slow Performance:
- Close unnecessary programs.
- Restart your computer.
- Check for updates or run a virus scan.
- Unresponsive Programs:
- Press
Ctrl + Shift + Escto open Task Manager. - Select the unresponsive program and click End Task.
- Press
- No Internet Connection:
- Check your Wi-Fi or Ethernet connection.
- Restart your router or modem.
- Frozen Screen:
- Press
Ctrl + Alt + Deleteand select Sign Out or restart the computer.
- Press
Keeping Your Computer Healthy
- Regularly update your operating system and software.
- Use antivirus software to protect against malware.
- Avoid downloading files from untrusted sources.